Free Wordwide Shipping
1)You could make payment via above methods. Payment should be made within 3 days.
2)AliExpress will verify your payment within 24 hours. Once payment completed , we will process the order when it’s verified.
3)If your order is closed as security reason, you can submit a claim to AliExpress for payment verification by email.
4)The refund caused by order cancellation, refund agreement or mediation will be processed instantly and it takes 7-10 days to reach your account.
(1)Worldwide Shipping.(Except some countries and APO/FPO)
(2)Orders processed timely after payment verification.
(3)We only ship to confirmed order addresses. Your order address must match your shipping address.
(4)Please make sure your full name, address, zip code is correct.
(5)The images shown are not the actual item and are for your reference only.
(6)Service transit time is provided by the carrier and excludes weekends and holidays.
(7)Transit times may vary. Particularity during the holiday season.
(8)If you have not received your order after 30 days from payment, please contact us. We will trace your order and get back to you asap. Our goal is customer satisfaction!
1.You are advised to contact with us in 7 working days and you have 30 days to return it from the date received.
2.All returned items must be in the original packaging and you need to provide us with the shipping tracking number, specific reason for the return, and your order ID.
3.We will refund your full winning bid amount (excluding shipping price), upon receipt of the item in its original condition, after both buyer and seller cancel the transaction from AliExpress. OR, you may choose to have a replacement.
We will go through our feedback file in a regular period, and will leave positive feedback for all of our kind customers. If you are happy with the purchases here, 5 stars rating positives would be appreciated. And if you have any question regarding any transaction, please feel free to contact with us before you leave any feedback. Thank you.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.