SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Fighter Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fighterstore.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (28)
5 Stars (27) |
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4 Stars (1) |
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3 Stars (0) |
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2 Stars (0) |
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1 Star (0) |
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Lovely
amazing
Really very fast, less than 22 days between order and delivery. New product as described, beautiful, worth the wait. Size 'XL' own 1.78m, 86kg served perfectly.
18 days to reach the Canary Islands, equal to the image. The size same as the size you normally wear. Height 1.80, 80KG
Excellent price, quality and attention, I arrive before estimated
That's exactly what they offered congratulations, I'll buy the 100% cobreliable store again, so it's good to buy.
muy buena calidad y precio recomiendo este producto
Great product just like the description and arrived fast.
Excellent, very good product. Arrived very fast, full satisfaction,
Very elegant
Bom
Very nicely made, great quality for the price and looks very authentic. Hopefully it lasts a while!
Good fabric. Lined inside. Very beautiful. Perfect finish. Have 1.79m and 83kg. Chose XL and good fit.
looks just like the picture - very nice, very nice indeed fast shipping
Very good, excellent material. Certainly not original top king, but have similar quality. Buy again. Arrived in northern Brazil in less than 30 days.
17 days to reach the Canary Islands, right size you wear.
Excellent Product
Everything ok
Good quality, small size.
In size
Bon produit!
Very good product. Like the service and shipping. Buy again and indicate the store. Congratulations, "the first sports hall".
Better quality than I thought, I took a 2xl when I was normal in others I have xl, in buddha for example also 2xl. Shipping was fast too
Came perfect
Livraison plutôt rapide il me va parfaitement il faut bien regarder les Dimension Pour la taille avant de choisir, de très bonne qualité
Perfect! Perfect! Thank you :)
Very good product, looks like description, good quality. He arrived earlier than expected, only 23 days delayed. I measure 1,70 m height and weight 86 kg, size XL did me good. I hope it's helpful, I recommend it!
Arrived in 10 days, looks so amazing!